Control Service Company has been an innovator in Building Management Services and Total Energy Solutions for over 40 years.  We know that a training event is only successful when the coordination of facilities, instructors, students, equipment, services and materials is completed successfully.  At Control Service Company we take training very seriously.

We believe the more our customers know about our system, and the more comfortable they are using it, the happier they will be.

By design, CSC offers a scaffold progression to its training courses.  This allows the customer to be challenged as well as build on the knowledge from the previous classes.

Our innovative training solutions are offered on-site or at our facility to provide you with “borderless classrooms” and a cost effective way to deliver training to a broader audience.  We offer a variety of classes, from basic operator training to advanced engineering and programming, all tailored to meet your specific needs.

In addition, we conduct the following classes in our on-site training facility, free of charge to our Service Contract customers (and at a structured rate for non-contract customers).

1-31-2014 WebCTRL v6 update note:

Starting in the month of February, all applicable classes will be hosted using WebCTRL v6.

We will continue offering the "What's New in WebCTRL v6" class, and you are welcome to sign up even before your site is upgraded if you want an advanced look at it.

Otherwise, sign up for it (or the "Getting to Know WebCTRL" class) once you are upgraded to version 6.

Our Service Department is working to upgrade our Service Agreement customers.  Contact Service for more details about being upgraded.

Please send any training inquiries to: or

Sharon Franson at: (816 600-5800) or

John Kutchko at: (816 309-0165) 


Unless otherwise noted, classes are 4 hours long, either from 8am-noon, or 1-5pm.

Class sizes range from four to eight participants.

Minimum class sizes are required to host a class.The class listing is below.

  • Getting to know WebCTRL - CS001
  • Expert Scheduling - CS002
  • Expert Trending - CS003
  • How to get alarms to work for you - CS004
  • Reports, Reports, Reports, and more Reports - CS005
  • Logic - CS006 (all day class)
  • Administrators Class - CS007
  • Energy Conservation and Other Measures - CS008
  • Editing an existing Equipment program and graphic -CS009
  • Understanding ALC Control Modules and Routers - CS010-v5.2
  • What's New in WebCTRL v6 - CS011-v6 (2 hour class)
  • HVAC 101 - CS012
  • Networking 101 - CS013
  • ALC Networks - CS014
  •  BACnet - CS015
  •  Integration - CS016
  •  Field Devices - CS017


Select a class link below (in red) for its description, to sign up, and to find out its time:



Getting to Know WebCTRL - CS001
September 26, 2017



Networking 101 - CS013
September 28, 2017



Integration - CS016
October 4, 2017



HVAC 101 - CS012
October 5, 2017



Field Devices - CS017
October 5, 2017



Expert Scheduling – CS002
October 10, 2017



BACnet – CS015
October 10, 2017



Getting to Know WebCTRL - CS001
October 12, 2017



Administrator’s Class - CS007
October 17, 2017



ALC Networks - CS014
October 24, 2017